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Abercrombie & Kent Acquires BelleHavens and Crescendo; Launches New Equity Destination Club

Written by Amy Gunderson 04/17/2008
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Luxury travel operator Abercrombie & Kent purchased destination clubs Crescendo and BelleHavens, combining the two ventures into the Abercrombie & Kent Residence Club, a new equity-based destination club.

The purchases were funded in part through private equity funds managed by affiliates of the Fortress Investment Group. Members of Crescendo and BelleHavens have been folded into the new club, which now ranks as the sixth largest destination club, just ahead of the Lusso Collection. Prices for new membership plans will be announced this summer, when the club plans to begin the push for its initial round of new members.

Jarvis J. Slade, president of the Abercrombie & Kent Residence Club said in a recent interview at our offices where he announced the club, that the equity foundation ensures that the homes in the property portfolio are owned without the cost of a mortgage. “The club will carry no real estate debt and aim for full financial transparency,” said Slade. The new club, however, will differ markedly from Crescendo’s equity model of ownership, where members were essentially purchasing a real estate investment. Because of their chosen model, Crescendo was required to register with the Securities and Exchange Commission and was limited in how it could market the club to potential members. Instead, the Abercrombie & Kent Residence Club will more closely mimic the BelleHavens model of a so-called equity club, where homes are purchased debt-free with member deposits, with members potentially securing a deposit refund greater than their initial outlay when they exit the club.

The Ghost of Tanner and Haley

Bellehavens Cabo San Lucas PropertyAny destination club early adopter will recall that this is not Abercrombie & Kent’s first foray into destination clubs. The luxury travel brand lent its name to one of the first destination clubs, an entity that later morphed into Tanner & Haley, the club that entered into bankruptcy in 2006. The flame out turned the industry on its head, caused a public relations nightmare for the destination club sector and prompted the formation of the Destination Club Association, which has pushed for greater financial disclosure among clubs.

Slade, who recently arrived at Abercrombie & Kent from American Express, where he headed up travel services for Centurion and Platinum card members, said that the smudge on the company’s history was the result of a poor choice to simply license the brand without any direct involvement in the club’s operations. “Licensing the brand was not the best idea,” said Slade. However with the launch of Abercrombie & Kent Residence Club, the luxury company is directly involved in both the management and ownership of the club. “We’re getting back into running the business, not licensing the brand,” he said.

Equity as the Chosen Model

Bellehavens Jackson Hole PropertyAs Abercrombie & Kent aimed to dive back into the destination club business, it began to look closely at the existing equity clubs. It acquired Crescendo first, and followed up with the purchase of BelleHavens. The majority of members at both clubs have opted to roll their membership into the new venture. In addition to owning the homes without any debt, two of the five board member seats will go to club members. The challenge for the club will no doubt be explaining to potential new members how this flavor of equity differs from a standard destination club offering from, say, Exclusive Resorts.

Annual dues will go towards the formation of a capital reserve fund to cover property maintenance, and the club aims for full financial transparency with audited financial statements given to members.

The new club membership plans will be announced this summer, but Slade expects the offering to be multi-tiered, with a varied number of vacation days. In addition to the 18 homes, averaging four bedrooms and $3 million in value, in the property portfolio, Abercrombie & Kent Residence Club will have 12 villas that it has secured with long term leases, as well as a partnership with 13 Stein Hotels and Resorts in Europe brought over with the BelleHavens acquisition. The inclusion of leased villas, which Slade said tend to be larger properties ranging from four- to six-bedrooms, is an effort by the club to offer prime properties in European destinations like Tuscany that can be used in the summer months, without the outright purchase of such homes, which are likely to sit empty for the rest of the year. The club plans on purchasing four to six additional homes this year. Once the membership campaign kicks off later this year, members can expect that the club will add one new home for every eight to ten members.

More Luxury Travel Options for Members

Crescendo Hawaii PropertyThe destination club will also leverage the larger Abercrombie & Kent travel brand, offering members the option of swapping weeks for a luxury safari or other tour package under the operator’s umbrella. Members, said Slade, can “trade a couple of weeks to go on any Abercrombie & Kent trip in the world.” But the additional travel options also help the club deal with the growing issue of snagging those prime holiday reservations. “It eliminates the availability problem at the holidays,” he said.

But even though Abercrombie & Kent has tagged the club with an equity model, with its inclusion of this travel program it is fully embracing, and in fact counting on, members (perhaps many existing Abercrombie & Kent aficionados) approaching the club with recreation as their prime objective. “Destination clubs are moving away from owning a second home,” said Slade. “It’s much more about the lifestyle and travel.”

Reader Feedback

  • From: IndustryGuyFriday, April, 18, 2008 at 04:57 AM

    Still can't believe they chose that name! Hopefully the club is better run than the last version - that they actually own the homes, rather than lease them.

  • From: DCFanSunday, April, 20, 2008 at 12:52 PM

    I don't think A&K was involved in the management of the other DC at all. What the other DC did wrong, A&K is doing right on this one.

  • From: amygMonday, April, 21, 2008 at 03:17 AM

    That's right. A&K had licensed its name to what eventually morphed into Tanner & Haley. This time around the brand is fully involved in running the club. In fact being able to use plan nights on an A&K tour is one sign of that connection. Regarding the leased homes, it does appear that the club will be leasing some residences in its collection. Jarvis Slade was very open about that strategy--his sense is that leases make better sense in markets with a limited seasonal usage. Given that the plethora of leased home was one reason for the Tanner and Haley stumble, my sense is that the new club will be very open about which homes it actually owns and which homes are in fact, long term leases.

  • From: ROBMThursday, April, 24, 2008 at 04:28 AM

    leasing homes is the first bad step down a slippery slope. if sales are slow and there is no debt and new homes cant be bought this will either start looking like tanner and haley part two or mebers will start pulling out.most worrying is that the new ceo has no expereince in destination clubs or real estate.......

  • From: DCGUYThursday, April, 24, 2008 at 09:36 AM

    The DC business cannot provide availability during peak holiday seasons. The whole problem is that 1/2 of the people want to travel during New Years and Spring Break and there's no way to provide that availability. This new model still doesn't solve that problem.

  • From: amygFriday, April, 25, 2008 at 03:41 AM

    Availability is one of the biggest challenges faced by clubs with a growing membership base. The clubs are inherently attractive to families (big homes, ski and beach destinations) and DCGuy is right on when he notes that members are often jostling for the same holidays. Their lives are ruled by the school holiday calendar. A few clubs have taken interesting approaches to this challenge. Lusso Collection, for one, basically has a quota system for families by geographical area so that the club doesn't end up with a bunch of New England-based families all gaming for the same winter break week. There are other solutions in the works among other clubs which we'll report on next week on Halogen Guides Real Estate.

  • From: DCFanSaturday, April, 26, 2008 at 10:29 PM

    The A&K RC model is definitely the most economically conservative DC model out there, with true equity ownership. If sales slow, members are in a much better position there as they actually own the real estate with no debt. You can't say that with other DCs. While leasing is bad when you are not disclosing it, overpaying, or using it on a regular basis to substitute for purchases, it is useful in situations where it doesn't make sense to buy, such as in Europe right now with the Euro or maybe in seasonal markets as noted in the article. Most well-respected DCs lease homes, but sometimes with less disclosure. With respect to the comment on management essentially having hospitality experience instead of real estate or DC experience, if you look at other articles out there, the management of both Crescendo and Bellehavens are on board. While adding the A&K trips doesn't necessarily eliminate all holiday crunches, it certainly helps and, if I remember correctly only ER and Quintess offer similar programs on a limited basis, so it is a nice benefit for peak times as well as generally. There are various ways to help with availability for peak times, and the DCs have been doing a pretty good job managing a limited resource (charging more for holiday memberships, lotteries, having members from diverse parts of the country, providing "discounts" for using off-peak time, etc). If you want guaranteed availability at peak times in the same location (e.g., Aspen New Years week every year), you need to do what Halogen and other sites recommend, which is buy a property on a whole ownership basis. There are always tradeoffs, and in that case, it is either spending much more money or giving up on the quality of the house.

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